Shipping Information

Shipping Damage

 Consumers have a right to inspect package contents when receiving delivery from handler and refusing packages if product is damaged, stating "damaged upon inspection". (Products are not shipped out from our warehouse with damaged, torn or excessively taped packaging.) If you receive your order in this poor condition, it was sustained in transit and fault is with the carrier. If you are not home when your order is delivered, please inspect the contents as soon as possible & immediately notify carrier and Cedar Ideas of any damage claims within three days of receipt plus retain all original packaging for carrier inspection and/or pickup, in order to receive a timely replacement. (Supporting photos of damage can be helpful.) Customer must contact Cedar Ideas for proper Return instructions. If you discover a possible defect in product upon delivery which is uncharacteristic of natural wood, please report it to Cedar Ideas within five days of receipt for restitution.

Cancelled/Refused/Undeliverable Policy 

On all shipments to customers, Cedar Ideas incurs shipping and handling costs. If your order shipment is Cancelled, Refused (excluding damage claim) or Undeliverable after shipping, we will only charge your account the outbound/turnaround shipping, handling and/or credit card processing fees when/if imposed upon Cedar Ideas to recover our expenses. In addition, we also reserve the right to impose or waive a restocking fee upon the customer. Cedar Ideas will also honor a complimentary 30 day "extension" warranty against defects in materials and workmanship on all products that we sell. Please see Basic 30 Day Warranty below.  (NOTE: If damaged in transit, please refer to Shipping Damage section. If defective, please refer to Manufacturer Guarantee sections).

Cedar Ideas cannot be held liable for any special, incidental, consequential damage or bodily harm, resulting from possession, usage or loss of any of the products we sell, either directly or indirectly. The limit of our liability will not exceed the replacement price of your purchase. (We reserve the right to correct typographical errors.)

  By submitting an order to Cedar Ideas for processing via online, by telephone, fax, postal mail or email, you agree to have read and accept all of our store policy and terms expressed within as stated on this website www.cedarideas.com, and authorize payment to your credit card for the amount of your order including any applicable sales tax and/or quoted shipping charges (if any) associated with product purchase.

Cedar Ideas Inc.
P.O. Box 378
222 Oakfield Smyrna Rd
Oakfield, ME 04763
Phone: (207) 757-8342 • (800) 293-7686
Fax: (207) 757-8893
E-Mail: info@cedarideas.com